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HELP CENTER

Frequently Asked Questions

Find answers about shipping, orders, returns, jewelry care, and more.

Product

Learn more about our jewelry and material.

What makes stainless steel jewelry a good choice?
Stainless steel is durable, tarnish-resistant, and hypoallergenic. It’s perfect for everyday wear since it won’t easily rust, fade, or lose its shine.
No — unlike silver or gold-plated jewelry, stainless steel does not tarnish or corrode. With proper care, it will maintain its original finish for years.
Yes! Stainless steel is hypoallergenic and safe for most people with sensitive skin or metal allergies.

Payments

Everthing you need to know about payments.

What payment methods do you accept?
We accept major credit cards and other secure payment options at checkout.
Yes — our website uses encrypted payment gateways and SSL security to protect your information.

Returns

Our returns, shipping, and order support.

How long does shipping take?

Standard U.S. shipping usually takes 3–7 business days. 

You may return unworn, unused items with tags attached within 14 days of delivery. Jewelry must be unworn and in original packaging. Please see our Returns page for details.
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

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